Next, 120 senior engineers were identified from each zone under a unique 'TORCHBEARERS' initiative. These engineers were trained on the new performance process. 'TORCHBEARERS' played a critical role in the transformation movement across 4,000 employees in the company.
In 2013, the `Train the Trainer’ initiative was launched to ensure everyone would be adept at transferring their knowledge to other team members. This initiative continues to date.
The interventions that we took on in 2014 were focused on senior engineers. The intervention called `Go Beyond’ was to ensure senior engineers think ahead of their routine tasks to ensure innovation and success.
The same year we also did the Employee Engagement Survey (EES) across the organisation.
In the following year, 2015, the Performance Management System was implemented. Apart from setting up robust systems, the team was trained on using it effectively. Another batch of the `Train the Trainer’ workshop was also conducted in the same year.
We continue to engage with the organisation at different levels to ensure efficiency and profitability.